Meet Deanna, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.8 out of 5 (157 Ratings, 69 Comments)
Global
4.4/5
Physician Communication Quality
4.8/5
Office Staff Quality
4.7/5
Access to Care 3 month
4.7/5
Care Coordination
4.3/5

Recent Comments

07/20/2020

It was all excellent.
SSO CGCAHPS Survey

07/18/2020

Very good
SSO CGCAHPS Survey

07/11/2020

Deanna has bee informative and very helpful
SSO CGCAHPS Survey

07/02/2020

Wonderful visit.
SSO CGCAHPS Survey

06/29/2020

I can't give South Shore Orthopedics enough praise... they are wonderful. The office is very efficient, from check-in to check out. I have been very happy with the Doctor and the PAs. I have been very satisfied with all my care from South Shore Orthopedics and will highly recommend to anyone that may need care.
SSO CGCAHPS Survey

06/25/2020

There was a mix-up about the reason for this visit, but it was soon corrected.
SSO CGCAHPS Survey

06/23/2020

My office visit with Deanna Packard, was for her to administer Zirletta injections in both knees. She discussed my x-rays and the condition of both knees. Deanna's expertise and professionalism made me feel very comfortable.
SSO CGCAHPS Survey

06/17/2020

excellent
SSO CGCAHPS Survey

06/16/2020

I received a shot in my left knee which I will need a replacement in a year.
SSO CGCAHPS Survey

06/15/2020

Services were "top Notch"!
SSO CGCAHPS Survey

06/11/2020

I was treated very well.
SSO CGCAHPS Survey

06/11/2020

Always have a good experience during my visits.
SSO CGCAHPS Survey

06/04/2020

#12 the x-rays were ordered as part of a follow up visit and we went over them in office.
SSO CGCAHPS Survey

05/29/2020

Routine gel injection (series of 3).
SSO CGCAHPS Survey

05/21/2020

*Deanna is a very caring girl.
SSO CGCAHPS Survey

05/12/2020

Although I had never seen this particular PA before, I found her very competent, comforting and reassuring.
SSO CGCAHPS Survey

05/11/2020

Everyone was kind and courteous. No wait in waiting room. The provider was knowledgeable and took the time to explain my condition & treatment. She returned my call when I had a follow up question as well. Thank you.
SSO CGCAHPS Survey

05/11/2020

I found *Deanna to be very clear and helpful. I would request her in the future.
SSO CGCAHPS Survey

05/07/2020

We always have a good experience when attending appointments at SS Ortho. Thank you.
SSO CGCAHPS Survey

05/06/2020

I find SS Orthopedics to be the most organized & patient focused of any medical organization I have been treated by.
SSO CGCAHPS Survey

05/01/2020

Everyone was pleasant, professional and prompt.
SSO CGCAHPS Survey

04/27/2020

This was a video appointment and I it went much better than I expected.
SSO CGCAHPS Survey

04/21/2020

very prompt & efficient experience. I suggested a follow up visit after y exercise program was over & my provider agreed that it might be a good idea.
SSO CGCAHPS Survey

04/20/2020

The PA made me feel very comfortable for my cortisone shot. I appreciate her kindness and expertise.
SSO CGCAHPS Survey

04/20/2020

it was a telehealth appointment with deanna and it was very easy to do and i felt very comfortable talking with her. she already had my xray taken on that previous tuesday so i was finally able to find out what was wrong with left hip which also needs replacing and she explained and pointed out exactly the problem on xray- she is very easy to talk with and certainly competent and respectful -appt. went very well.
SSO CGCAHPS Survey

04/20/2020

I saw Dr Ayers PA. She was very understanding of my questions and situation. I find the PAs generally listen better than the doctors. She made me very comfortable. I would ask for her next time.
SSO CGCAHPS Survey

04/13/2020

Excellent services.
SSO CGCAHPS Survey

04/08/2020

Very satisfied with all connected with South Shore Orthopedics.
SSO CGCAHPS Survey

04/06/2020

*Deanna Packard was very thorough and took the time to answer my questions about my upcoming surgery.
SSO CGCAHPS Survey

03/23/2020

Cannot emphasize enough how excellent my care was throughout my ordeal. From the time I decided to have this surgery till - - well my care is continuing - - has been excellent. I might have "issues." Might not have been the best patient at every moment. Am pretty much alone in the world. Anxiety reared its ugly head once or twice.
SSO CGCAHPS Survey

03/23/2020

During my visit the staff were wonderful. I was able to maintain social distancing and wasnt on the office for more than 15 min. Thank you!
SSO CGCAHPS Survey

03/20/2020

Great check in and visit experience.
SSO CGCAHPS Survey

03/14/2020

It was a good experience.
SSO CGCAHPS Survey

03/10/2020

Deanna was excellent. Very clear and concise.
SSO CGCAHPS Survey

03/09/2020

Great experience as always.
SSO CGCAHPS Survey

03/03/2020

I could not be more pleased with the care provided to me by all concerned as I recover from knee replacement surgery.
SSO CGCAHPS Survey

03/02/2020

I have seen Deanna a couple times since by hip replacement and she is not only a lovely person but she took the time to inform me all that my surgery entailed, and it was great to know exactly what took place.
SSO CGCAHPS Survey

03/02/2020

Thought the visit was fine. No complaints. The way the palpation and special test done for my knee were different than what I've been trained to do so I thought it was interesting.
SSO CGCAHPS Survey

02/29/2020

to the point ...educational...and helpful
SSO CGCAHPS Survey

02/25/2020

I was very pleased with Deanna and staff
SSO CGCAHPS Survey

02/25/2020

provider helped me feel optimistic about upcoming knee surgery.
SSO CGCAHPS Survey

02/24/2020

This practice has an excellent system of "flow through" getting patients in and out and well cared for in the least possible time.
SSO CGCAHPS Survey

02/24/2020

Deanna the PA was very up front with information regarding my knee surgery and a very down to earth type of person. She is an asset to your team.
SSO CGCAHPS Survey

02/24/2020

It was a great appointment and Deanna answered all my questions.
SSO CGCAHPS Survey

02/23/2020

It was better than I expected,have been to other places and feel I got the best care ever at So Sh Orthopedics.
SSO CGCAHPS Survey

02/23/2020

Everyone at South Shore Orthopedics have been Great, from Dr Ayers to Deana Packard to Alicia to all the staff This has been a great experience . It is my first Major surgery and they are making it very comfortable
SSO CGCAHPS Survey

02/21/2020

Exceptionally good care. Clear and concise discussion and instructions. Extremely caring, helpful and shows respect for patient.
SSO CGCAHPS Survey

02/19/2020

Very pleasant office visit, no problems.
SSO CGCAHPS Survey

02/18/2020

All staff members work together to expedite the patient's appointment. I am totally impressed with all my experiences with South Shore Orthopedics. I will definitely recommend them to other people. I am grateful that someone referred me here.
SSO CGCAHPS Survey

02/18/2020

I have very good experience
SSO CGCAHPS Survey

02/17/2020

*Deanna was very good in explaining in full any questions. I had regarding my recent hip replacememnt.
SSO CGCAHPS Survey

02/10/2020

Very efficient office.
SSO CGCAHPS Survey

02/09/2020

Deanna Packer is a very friendly competent young person. It is a pleasure to have an appointment with her.
SSO CGCAHPS Survey

02/04/2020

Very good care. Good listening & questions answered. Respectful to my needs. Explained things to my family member
SSO CGCAHPS Survey

02/01/2020

Good experience
SSO CGCAHPS Survey

01/28/2020

excellent experience
SSO CGCAHPS Survey

10/23/2019

Great visit - Excellent group! Best experience - Everyone was great!
SSO CGCAHPS Survey

10/23/2019

This was an emergency service for me, arranged for with the help of several individuals/departments. It was departments courteously and efficiently. Not routine. Hence, the questions were difficult to apply in many cases.
SSO CGCAHPS Survey

10/21/2019

the ease to navigate the system was easy and very efficient
SSO CGCAHPS Survey

10/15/2019

It was a very good visit. It was for our 13 yr. old grandson!
SSO CGCAHPS Survey

10/14/2019

Deanna was an exceptional, professional, personable and knowledgeable provider! she is an asset to this practice! will definitely request her in the future !
SSO CGCAHPS Survey

10/14/2019

This was my very first visit to South Shore Ortho
SSO CGCAHPS Survey

09/04/2019

I am sorry to say they will not give pain killers (opioids) some of us suffer with bone on bone pain while waiting for surgery up to and including 3 months! This is sad!!
Southshore - PG Survey

09/04/2019

I wish they cared about pain!
Southshore - PG Survey

08/21/2019

*Deanna Packard is patient, down to earth and quite knowledgeable on any questions I have.
Southshore - PG Survey

Education

Massachusetts College of Pharmacy & Health Sciences
Masters in Physician Assistant Studies
Boston, MA

College of the Holy Cross
Bachelors of Arts in Biology and Spanish
Worcester, MA

Certifications

National Commission on Certification of Physician Assistants
American Heart Association – BLS
American Heart Association – ACLS