Meet Julie, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.6 out of 5 (127 Ratings, 51 Comments)
Global
4.8/5
Physician Communication Quality
4.9/5
Office Staff Quality
4.9/5
Access to Care 3 month
4.5/5
Care Coordination
4.2/5

Recent Comments

02/12/2021

Had a shot in left knee dr. was very pleasant.
SSO CGCAHPS Survey

01/26/2021

great visit, very helpful
SSO CGCAHPS Survey

01/25/2021

office seems to run more efficiently with covid protocol and routine
SSO CGCAHPS Survey

01/25/2021

Extremely pleased with all aspects... including immediate appointment after injury (via phone w/front office). *Julie Haviland was superb in all aspects of my care.
SSO CGCAHPS Survey

01/21/2021

I was given a shot in my shoulder that did not help and I am waiting for a (CAT) scan.
SSO CGCAHPS Survey

01/12/2021

Julie is the most incredible provider. she takes the time to explain everything and has the best bed side manor.
SSO CGCAHPS Survey

12/26/2020

most efficient appointment i ever had . no waiting one step to the next. problem solved in and out in less than 30 min. Thank you
SSO CGCAHPS Survey

12/24/2020

very nice young woman,very professional at the same time welcoming, and kind.
SSO CGCAHPS Survey

12/21/2020

all was good
SSO CGCAHPS Survey

12/15/2020

Exceptional service as always. Total professionalism, yet very warm and friendly.
SSO CGCAHPS Survey

12/12/2020

My interaction at So. Shore Orthopedics is always A+.
SSO CGCAHPS Survey

12/03/2020

Julie Havilland is my "go to" P.A. for concerns related to the flare-ups with my knee osteoarthritis and shoulder bursitis. She has always treated with me with respect and professionalism. She is a gem and an asset to SSOrthopedics.
SSO CGCAHPS Survey

11/28/2020

was given cortisone shot for knee pain. Knee is some what better but still have pain.
SSO CGCAHPS Survey

11/24/2020

Julie Havilland is always very professional yet friendly and personable. she is thorough, helpful and answers any questions I have regarding my health concerns.
SSO CGCAHPS Survey

11/24/2020

this was a pre-op appointment for a knee replacement I am going to have on December 1.
SSO CGCAHPS Survey

11/14/2020

we had a great care at your practice I would highly recommend to family and friends
SSO CGCAHPS Survey

11/09/2020

Very good experience
SSO CGCAHPS Survey

09/25/2020

I think I've seen *Julie 3 times now, and she has always been very kind & thorough. She has explained things very clearly and patiently, which means a lot to me -
SSO CGCAHPS Survey

09/02/2020

They are a great bunch of people at SSO. They all care about the patients. I would highly recommend SSO. I plan on never leaving these doctors. I can't say enough good things about them. They are terrific.
SSO CGCAHPS Survey

08/27/2020

All good experiences with the providers and the practice.
SSO CGCAHPS Survey

08/18/2020

I am very happy with Julie Haviland. She is the BEST.
SSO CGCAHPS Survey

08/18/2020

I am happy with this dr. office and her treatments during my recent surgery and office visits. I will recommend this practice to others.
SSO CGCAHPS Survey

08/03/2020

I feel the surgeon, PA, medical staff, receptionists are excellent. They say what they are going to do and they do what they say.
SSO CGCAHPS Survey

08/03/2020

Very good experience & very caring & professional.
SSO CGCAHPS Survey

07/30/2020

Outstanding.
SSO CGCAHPS Survey

07/27/2020

Julie is an excellent PA
SSO CGCAHPS Survey

07/22/2020

Fantastic!
SSO CGCAHPS Survey

07/22/2020

I am always treated with respect & courtesy I can only get a shot for my shoulder every 6 months.
SSO CGCAHPS Survey

07/13/2020

very good care
SSO CGCAHPS Survey

07/04/2020

everyone is so friendly and helpful.
SSO CGCAHPS Survey

07/04/2020

Provider was very friendly, knowledgeable and made you feel at ease.
SSO CGCAHPS Survey

07/01/2020

peoples ethnicity should have no bearing on your survey.
SSO CGCAHPS Survey

06/30/2020

During this time of the COVID 19 pandemic, I amimpressed with the precautions take at SSO to ensure the safety of patients. Staff were extremely helpful and kind. Julie Haviland was warm, engaging and knowledgeable. Overall it was a great experience.
SSO CGCAHPS Survey

06/29/2020

My experience with this office was a good one. I was explained what the pain in my shoulder Is and how to hopefully get it better.
SSO CGCAHPS Survey

06/19/2020

I thought *Julie Haviland was exceptional in her treatment of my problem. She did a great job.
SSO CGCAHPS Survey

06/15/2020

Very good experience with Julie
SSO CGCAHPS Survey

06/08/2020

Excellent care given very pleasant and easy to communicate with. Great asset to this practice.
SSO CGCAHPS Survey

06/04/2020

She was fantastic!
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06/02/2020

I was very pleased with all aspects of my visit.
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05/16/2020

I like Julie she takes what I say seriously!
SSO CGCAHPS Survey

04/24/2020

*Julie Haviland is excellent. She is attentive and knowledgeable. I enjoy having her work with me.
SSO CGCAHPS Survey

04/20/2020

*Julie is wonderful. *Dr. Roukaus & her are excellent & I would recommend them highly. Office staff are very helpful & courteous.
SSO CGCAHPS Survey

04/20/2020

*Dr. Rowland and *Julie Haviland and office staff are the best staff I have experience.
SSO CGCAHPS Survey

04/20/2020

Service was excellent.Julie Haviland was excellent.
SSO CGCAHPS Survey

04/17/2020

No complaints.
SSO CGCAHPS Survey

04/07/2020

always have great out come when I go to Dr Rowland and Julie
SSO CGCAHPS Survey

04/04/2020

The Provider was very kind. She knew exactly what was going on with my knee & attended to it quickly & proficiently. She explained everything before & after with what she had to do procedure wise & my continued care after I left. Highly recommend her and would want to see her again in the future if needed.
SSO CGCAHPS Survey

03/24/2020

this was a follow up check after knee surgery
SSO CGCAHPS Survey

03/17/2020

My visit was a follow up to elbow surgery.
SSO CGCAHPS Survey

03/13/2020

*Julie Haviland is a skilled, experienced P.A. with superior ability to communicate with patients. She provided clear explanations and understandable rationale for treatment plan. Thank you.
SSO CGCAHPS Survey

03/07/2020

Last office visit prior to knee replacement
SSO CGCAHPS Survey

Education and Training

Master of Science in Physician Assistant Studies
Northeastern University
Boston, MA

Bachelor of Science in Physical Therapy
University of Vermont
Burlington, VT

Certifications

Massachusetts Licensed Physician Assistant
National Commission on Certification of Physician Assistants
Massachusetts Licensed Physical Therapist