profile-hendricksonMeet Bernie, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.7 out of 5 (150 Ratings, 52 Comments)
Global
4.7/5
Physician Communication Quality
4.9/5
Office Staff Quality
4.8/5
Access to Care 3 month
4.4/5
Care Coordination
4.1/5

Recent Comments

06/16/2020

Good experiences revolving around hip replacement surgery
SSO CGCAHPS Survey

06/15/2020

went as expected
SSO CGCAHPS Survey

06/15/2020

always feel I get the best care from dr Marchetti and his complete staff
SSO CGCAHPS Survey

06/15/2020

I was very grateful to get an appointment with the practice.
SSO CGCAHPS Survey

06/13/2020

Bernie is confident and very knowledge about my health issues and concerns and appropriately addresses them. I feel that he has my best interest.
SSO CGCAHPS Survey

06/10/2020

always very pleased with my care
SSO CGCAHPS Survey

06/06/2020

Always very professional and explains everything thoroughly.
SSO CGCAHPS Survey

06/03/2020

i could not have been treated any better from Dr. Marchetti and his P.A. Bernie Hendricksen, and thanks to AA Tracey Loconte for all her help and quick response to fit me in to the schedule. Great Team
SSO CGCAHPS Survey

06/02/2020

I was not mobile because of searing pain in my hip. I had trouble getting from the parking lot to the office. Once in the office I was trying to *push* a wheelchair and there was no help offered or available. Once I was called into the exam area a technician agreed to help me. I as also pushed out afterward to the parking lot where a bus waited for me (bus driver not allowed to help). Aside from all that, I could not get a steroid shot in the hip that I need because of current Covid regulations.
SSO CGCAHPS Survey

05/26/2020

I love *Bernie, he is very careful with me.
SSO CGCAHPS Survey

05/05/2020

The care was excellent on every level. I had many questions, all were answered.
SSO CGCAHPS Survey

05/04/2020

*Bernie is very nice, professional, caring.
SSO CGCAHPS Survey

04/30/2020

Very Good...
SSO CGCAHPS Survey

04/21/2020

*Bernie is fantastic! Upbeat, happy. Yet very professional & answers all your questions. I always feel comfortable there!
SSO CGCAHPS Survey

04/21/2020

Bernie is just the best....friendly, personable, informative, and best of all effective! He spent extra time with me to manage my arthritis pain in both my knee and ankle. I haven't descended stairs this well in a long, long time. Thanks!
SSO CGCAHPS Survey

04/20/2020

I had to have gel shots & the first two didn't seem to be helping much but by the third shift my knee has been great!
SSO CGCAHPS Survey

04/13/2020

I was promptly seen by the PA and as we had talked previously about the need for a knee replacement, Bernie was helpful in listening to my concerns and gave helpful suggestions.
SSO CGCAHPS Survey

04/13/2020

Wonderful experience! Efficient, no wait. Every step was explained so that I understood.
SSO CGCAHPS Survey

03/31/2020

Bernie is a class act and gave me thorough advice and care during my visit. I give him the highest recommendation!
SSO CGCAHPS Survey

03/30/2020

Bernie is always positive and honest medically. He makes a visit very pleasant.
SSO CGCAHPS Survey

03/25/2020

survey was too long
SSO CGCAHPS Survey

03/23/2020

*Bernie is always very friendly, professional & attentive to my medical needs. His patience, knowledge & expertise is always helpful & appreciated.
SSO CGCAHPS Survey

03/14/2020

love dr Bernard henderskon he was very knowledgeable and spent a lot of time explaining my X-ray
SSO CGCAHPS Survey

02/19/2020

Bernie is an asset to this practice, and is always friendly and answers all of my questions.
SSO CGCAHPS Survey

02/18/2020

*Dr. Marchetti and *Bernie are the best! They are always so understanding and answer all our post surgery questions and concerns.
SSO CGCAHPS Survey

02/18/2020

The service I received was great.
SSO CGCAHPS Survey

02/11/2020

Good experience I asked to be put on a cancellation list for a knee replacement.I have family home from Germany in June.I was given June date. Tracy was able to give me a march 25 appt. I appreciate the earlier date!
SSO CGCAHPS Survey

02/10/2020

*Bernie is awesome!
SSO CGCAHPS Survey

02/10/2020

I have been seeing this provider and Dr Marchetti at this office for some time. They are both terrific and easy to deal with and always address all pertinent questions and issues.
SSO CGCAHPS Survey

01/11/2020

The office couldn't have been any nicer.
SSO CGCAHPS Survey

11/17/2019

*Bernie is great!
SSO CGCAHPS Survey

11/04/2019

recent visit was pre op - most questions did not apply
SSO CGCAHPS Survey

10/26/2019

I had a great experience as usual.
SSO CGCAHPS Survey

10/26/2019

I really feel confident about the medical professional at SS Orthopedics, the wait time can be rather lengthy, that would be my only concern.
SSO CGCAHPS Survey

10/23/2019

Just the wait time.
SSO CGCAHPS Survey

10/19/2019

Bernie is awesome !
SSO CGCAHPS Survey

10/17/2019

good experience
SSO CGCAHPS Survey

10/12/2019

very good experience very friendly and professional staff
SSO CGCAHPS Survey

08/22/2019

great place again
Southshore - PG Survey

08/17/2019

the provider was very friendly, explained all the things that I have to do and what not to do.Moreover the provider and the nurse helped me to fill the disability parking form from RMVthank you guys.
Southshore - PG Survey

08/13/2019

very nice professional explained everything and I never felt rushed
Southshore - PG Survey

08/05/2019

had a wonderful experience. he spent time going over everything with my daughter & was extremely thorough. I was very impressed with his knowledge & energy.
Southshore - PG Survey

07/30/2019

Bernard K, PA. was very professional and extremely courteous. Gave me the time to ask questions and was in depth with his answers. As an RN, I understood all that was discussed. He is a GREAT ASSET to the company!!
Southshore - PG Survey

07/30/2019

Bernie took time not only to explain my condition but to discuss my options in detail. I was leaving for Europe within the week and either he or Dr ________ or both, made sure that I was fitted in for an appt for a live X-ray injection even when originally there was no availability before my trip. I am extremely grateful.
Southshore - PG Survey

07/29/2019

same
Southshore - PG Survey

07/29/2019

Very good experience.
Southshore - PG Survey

07/26/2019

He was good. He kept on talking and showing me and explaining about the different stages of loss of bone.
Southshore - PG Survey

07/23/2019

I would recommend this PA
Southshore - PG Survey

07/20/2019

Bernie was excellent at explaining my injury and the possible treatments
Southshore - PG Survey

07/15/2019

I was very pleased with the amount of time spent with me and completely understood my D/C plan and follow up care
Southshore - PG Survey

07/13/2019

very good
Southshore - PG Survey

Education and Training

Master of Science in Physician Assistant Studies
MA College of Pharmacy & Health Sciences
Boston, MA

Bachelor of Science in Health Sciences
MA College of Pharmacy & Health Sciences
Boston, MA

Bachelor of Science in Business Administration
Northeastern University
Boston, MA

Certifications

Massachusetts Licensed Physician Assistant
National Commission on Certification of Physician Assistants