profile-hendricksonMeet Bernie, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.6 out of 5 (166 Ratings, 65 Comments)
Global
4.9/5
Physician Communication Quality
4.9/5
Office Staff Quality
4.8/5
Access to Care 3 month
4.4/5
Care Coordination
4.1/5

Recent Comments

08/25/2020

Bernie is always very personable and always answers all my questions. He listens to my concerns and describes them in a way that a young adult can understand.
SSO CGCAHPS Survey

08/22/2020

There were NEVER any bad experiences with *Bernie. He's the greatest. You could never find another *Bernie! Bedside manner, polite, experienced, _____ & many more. I light up when I see him because he has my health in his hands! Thank God!
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08/18/2020

I've never had a bad experience when visiting this office or provider.
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08/15/2020

outstanding
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08/11/2020

explained to me what the doctor did during my knee surgery and why it was necessary to do and important for future health
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08/06/2020

I'm 91 years old & live alone. I was in excellent health until Jan. of 2020. Have knees and both shoulder problem along with weak leg muscles.
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08/04/2020

best place to go for all of my orthopedic needs. Dr and staff are always pleasant.
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08/03/2020

Excellent experience as usual, keep up the good work.
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07/30/2020

Every person I have had contact with at South Shore Orthopedics have been wonderful. I would and have recommended them to others.
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07/25/2020

Bernie is great! His cortisone shots never hurt!!
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07/25/2020

Bernie helped me with my daughter when she broke her ankles. everyone, Joe, Dr marchetti, were amazing. I am thankful for great care
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07/21/2020

Excellent service. Very knowledgeable.
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07/21/2020

professional, courteous and caring visit.
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07/20/2020

Medicare should cover the gel shots more frequently than every six (6) months!!
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07/20/2020

I am a healthcare sales professional with 30+ years experience in both medical device and pharmaceuticals. I have to say Bernard is of the best clinician I've ever dealt with.
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07/20/2020

good
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07/20/2020

It was a very good experience.
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07/14/2020

This is an excellent medical practice!
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07/13/2020

Bernie, the provider was very helpful in explaining my diagnosis and treatment plan.
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07/13/2020

I'm having a total left hip replacement and met today to go over the procedure for the surgery. I was well informed about the procedure and all my questions and concerns were answered.
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07/11/2020

very good service
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07/06/2020

I was very satisfied with the prompt, professional visit.
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06/30/2020

The offices of South Shore Orthopedics are always very busy, but the staff make you feel like you are their only consideration.
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06/27/2020

Bernie was engaged and knowledgeable. Took a lot of time to explain treatment options, develop a plan, and thoroughly explain procedure.
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06/25/2020

PA displayed excellent communication skills during the visit. Treatment prescribed(cortisone shot) was immediately successful.
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06/21/2020

We have always had excellent care when visiting SS orthopedics. All of the Drs and X-ray techs we have seen have always had great bedside manner and made Camron ( 3years old) comfortable.
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06/20/2020

Bernie Hendrickson is the ultimate professional.
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06/16/2020

Good experiences revolving around hip replacement surgery
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06/15/2020

went as expected
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06/15/2020

always feel I get the best care from dr Marchetti and his complete staff
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06/15/2020

I was very grateful to get an appointment with the practice.
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06/13/2020

Bernie is confident and very knowledge about my health issues and concerns and appropriately addresses them. I feel that he has my best interest.
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06/10/2020

always very pleased with my care
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06/06/2020

Always very professional and explains everything thoroughly.
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06/03/2020

i could not have been treated any better from Dr. Marchetti and his P.A. Bernie Hendricksen, and thanks to AA Tracey Loconte for all her help and quick response to fit me in to the schedule. Great Team
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06/02/2020

I was not mobile because of searing pain in my hip. I had trouble getting from the parking lot to the office. Once in the office I was trying to *push* a wheelchair and there was no help offered or available. Once I was called into the exam area a technician agreed to help me. I as also pushed out afterward to the parking lot where a bus waited for me (bus driver not allowed to help). Aside from all that, I could not get a steroid shot in the hip that I need because of current Covid regulations.
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05/26/2020

I love *Bernie, he is very careful with me.
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05/05/2020

The care was excellent on every level. I had many questions, all were answered.
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05/04/2020

*Bernie is very nice, professional, caring.
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04/30/2020

Very Good...
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04/21/2020

*Bernie is fantastic! Upbeat, happy. Yet very professional & answers all your questions. I always feel comfortable there!
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04/21/2020

Bernie is just the best....friendly, personable, informative, and best of all effective! He spent extra time with me to manage my arthritis pain in both my knee and ankle. I haven't descended stairs this well in a long, long time. Thanks!
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04/20/2020

I had to have gel shots & the first two didn't seem to be helping much but by the third shift my knee has been great!
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04/13/2020

I was promptly seen by the PA and as we had talked previously about the need for a knee replacement, Bernie was helpful in listening to my concerns and gave helpful suggestions.
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04/13/2020

Wonderful experience! Efficient, no wait. Every step was explained so that I understood.
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03/31/2020

Bernie is a class act and gave me thorough advice and care during my visit. I give him the highest recommendation!
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03/30/2020

Bernie is always positive and honest medically. He makes a visit very pleasant.
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03/25/2020

survey was too long
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03/23/2020

*Bernie is always very friendly, professional & attentive to my medical needs. His patience, knowledge & expertise is always helpful & appreciated.
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03/14/2020

love dr Bernard henderskon he was very knowledgeable and spent a lot of time explaining my X-ray
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02/19/2020

Bernie is an asset to this practice, and is always friendly and answers all of my questions.
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02/18/2020

*Dr. Marchetti and *Bernie are the best! They are always so understanding and answer all our post surgery questions and concerns.
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02/18/2020

The service I received was great.
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02/11/2020

Good experience I asked to be put on a cancellation list for a knee replacement.I have family home from Germany in June.I was given June date. Tracy was able to give me a march 25 appt. I appreciate the earlier date!
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02/10/2020

*Bernie is awesome!
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02/10/2020

I have been seeing this provider and Dr Marchetti at this office for some time. They are both terrific and easy to deal with and always address all pertinent questions and issues.
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01/11/2020

The office couldn't have been any nicer.
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11/17/2019

*Bernie is great!
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11/04/2019

recent visit was pre op - most questions did not apply
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10/26/2019

I had a great experience as usual.
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10/26/2019

I really feel confident about the medical professional at SS Orthopedics, the wait time can be rather lengthy, that would be my only concern.
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10/23/2019

Just the wait time.
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10/19/2019

Bernie is awesome !
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10/17/2019

good experience
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10/12/2019

very good experience very friendly and professional staff
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Education and Training

Master of Science in Physician Assistant Studies
MA College of Pharmacy & Health Sciences
Boston, MA

Bachelor of Science in Health Sciences
MA College of Pharmacy & Health Sciences
Boston, MA

Bachelor of Science in Business Administration
Northeastern University
Boston, MA

Certifications

Massachusetts Licensed Physician Assistant
National Commission on Certification of Physician Assistants