profile-hendricksonMeet Bernie, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.6 out of 5 (189 Ratings, 68 Comments)
Global
4.9/5
Physician Communication Quality
4.9/5
Office Staff Quality
4.9/5
Access to Care 3 month
4.3/5
Care Coordination
4.2/5

Recent Comments

07/02/2021

I have been a patient of *Dr. Marchett (25 years) and *Bernie (10 yrs.) and have the utmost trust and confidence in both of them.
SSO CGCAHPS Survey

06/29/2021

Excellent *Bernie is very professional and relates well to the patient and their needs and concerns. Is pre-op considered a check-up?
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06/23/2021

Bernie is always friendly and attentive
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06/21/2021

I have been dealing with this office for many years and have the utmost respect for DR Marchetti and Bernie(PA)
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06/21/2021

explained to me about my knee
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06/10/2021

*Bernie is wonderful - tells you everything you want to know - great personality.
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06/08/2021

Excellent visit.
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05/07/2021

Never had a bad experience at this office.
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05/06/2021

I had a knee replacement surgery in March and *Dr. Marchetti, *Bernie and their team did an excellent job preparing me for the surgery with the information and steps needed before and after the surgery. They were (and are still!) very thorough and professional!
SSO CGCAHPS Survey

04/20/2021

Whenever I have an appointment at SSO I am always treated respectfully and the providers listen, evaluate, and order tests or provide the necessary medical treatment at the office or other facility.
SSO CGCAHPS Survey

04/20/2021

*Dr. Marchetti & *Bernard Hendriksen are top notch as well as the staff @ SSO.
SSO CGCAHPS Survey

04/19/2021

This health care provider is an excellent & personal advisor. He is very knowledgeable & caring. I have used their service for more than 10 yrs. This should above should tell you of my confidence in them.
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04/13/2021

Excellent team at SSO.
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04/10/2021

Bernie Hendrickson is a constant professional and the practice is lucky to have him.
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04/06/2021

always professional with excellent care and treatment
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04/03/2021

No additional comments.
SSO CGCAHPS Survey

03/30/2021

good experience . he said he was going to go to my insurance company to get an all clear for my impending MRI He then got me fitted with a knee brace .As soon as he had information that he reguired he would get back to me
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03/27/2021

Everyone is always very professional.
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03/23/2021

I had to get 3 shots in right knee bone on bone shot _____ sinthatic.
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03/20/2021

good
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03/12/2021

This was suppose to be a pre op but I needed a root canal and *Bennie explained to me why I had to postpone my TKR.
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03/02/2021

I feel very fortunate to have access to this orthopedic practice
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02/25/2021

The staff, along with being so professional, are kind and cheery! I am so happy to be under their care. *Bernie is always ready to listen and to cheer you on.
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02/16/2021

it was all very good.
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02/16/2021

As always from start to finish .They are wonderful at sso...
SSO CGCAHPS Survey

02/16/2021

Bernie was extremely helpful and knowledgeable about my upcoming surgery.
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02/08/2021

Excellent visit. Bernie is exceptional. Very caring and professional.
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02/03/2021

Awesome visit great discussions with all involved, can't wait for my new press fit knee!!!
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02/02/2021

All of my experiences with SSO and all of its staff have been positive and enabled me to live and work in the best possible ways despite injury and recovery involved.
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01/30/2021

It was a very positive experience! Thank you!
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01/16/2021

Always helpful
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01/11/2021

I continue to have a very professional medical relationship with bernie and dr.marchetti .
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12/26/2020

Dr marchetti and also Dr Bernard absolutely awesome so professional so nice courteous very friendly I just love everything about this place from the staff to the doctors to the atmosphere God bless all I love you all
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12/22/2020

Very professional. All good treatment.
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12/19/2020

Very satisfied with all the care givers and staff at SSO
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12/15/2020

bernie is great
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12/08/2020

Very good doctor highly recomed
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12/07/2020

I enjoy your office and the doctors. I like being listened to.
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12/05/2020

I have always had excellent experiences at SS Ortho. I'm now going in for a hip replacement and both Bernie and DR Marchetti have been very informative.
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12/04/2020

X-rays. Discussion about up coming surgery.
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12/04/2020

*Bernie Hendriksen is very professional, knowledgeable and friendly. I was very pleased with him and my visit.
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11/28/2020

Always a good experience.
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11/24/2020

I have been dealing with Bernie and DR Marchetti for a number of years and both are top notch providers
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11/23/2020

Excellent medical service & follow up.
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11/23/2020

*Bernie is the best!! I was so fortunate to have him with me when I had my new knee put in. He has been my rock! South Shore Orthopedics are lucky to have him!
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11/21/2020

Great team I feel comfortable with there diagnoses
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11/17/2020

Bernie was very thorough and concerned for what was wrong with me. when the results of my MRI came in he called right away and explained what was wrong and gave me the options to correct the problem. I would highly recommend him to anyone
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11/15/2020

Bernies#. 1
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11/14/2020

good
SSO CGCAHPS Survey

11/14/2020

I always have an excellent experience. Everyone is very nice to me. I am very comfortable with the entire staff. I would (and have) recommend this office to anyone.
SSO CGCAHPS Survey

11/14/2020

my experience with all staff has always been positive. I'm confident in the doctors here and will continue to see them for my knee issues.
SSO CGCAHPS Survey

11/14/2020

always good, always have a discussion about health conditions and developed a plan as needed , always explain any health questions in detail
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11/11/2020

This was a pre OP visit. I was pleased with the visit and satisfied with the discussion.
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11/10/2020

took an xray, determined arthritis, had a cortisone shot. pain gone on the 2nd day.
SSO CGCAHPS Survey

11/09/2020

Bernie always has time to answer my questions and applaud my progress, never having an injury such as I had I have no expectations as to how long my recovery would take, he listens as I lament my inadequate (as I see it) progress. I have indeed made progress and then some. Thank you Bernie for your time and for your caring!
SSO CGCAHPS Survey

11/09/2020

Every aspect of my experience with Dr. Marchetti, Bernie Hendrickson, all the nurses and reception staff was awesome. From my office visits to my surgery the experience was great.
SSO CGCAHPS Survey

11/09/2020

Bernie is always professional, attentive and helpful to me regarding my pain.
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11/09/2020

Dr. Bernie is very professional, very pleasant and knows his stuff. Treated me with respect, courtesy and gentleness. He has my knee working now without pain.
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09/25/2020

Excellent.
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09/08/2020

i was ther for a pre-op visit.bernard was very informative to all my questions and explained in full to what i would expect the day of surgery and my recovery.
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08/25/2020

Bernie is always very personable and always answers all my questions. He listens to my concerns and describes them in a way that a young adult can understand.
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08/22/2020

There were NEVER any bad experiences with *Bernie. He's the greatest. You could never find another *Bernie! Bedside manner, polite, experienced, _____ & many more. I light up when I see him because he has my health in his hands! Thank God!
SSO CGCAHPS Survey

08/18/2020

I've never had a bad experience when visiting this office or provider.
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08/15/2020

outstanding
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08/11/2020

explained to me what the doctor did during my knee surgery and why it was necessary to do and important for future health
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08/06/2020

I'm 91 years old & live alone. I was in excellent health until Jan. of 2020. Have knees and both shoulder problem along with weak leg muscles.
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08/04/2020

best place to go for all of my orthopedic needs. Dr and staff are always pleasant.
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08/03/2020

Excellent experience as usual, keep up the good work.
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Education and Training

Master of Science in Physician Assistant Studies
MA College of Pharmacy & Health Sciences
Boston, MA

Bachelor of Science in Health Sciences
MA College of Pharmacy & Health Sciences
Boston, MA

Bachelor of Science in Business Administration
Northeastern University
Boston, MA

Certifications

Massachusetts Licensed Physician Assistant
National Commission on Certification of Physician Assistants