profile-hendricksonMeet Bernie, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.7 out of 5 (133 Ratings, 37 Comments)
Access
4.7/5
Personal Issues
4.8/5
Nurse/Assistant
4.8/5
Overall Assessment
4.5/5
Moving through visit
4.3/5

Recent Comments

02/19/2020

Bernie is an asset to this practice, and is always friendly and answers all of my questions.
SSO CGCAHPS Survey

02/18/2020

*Dr. Marchetti and *Bernie are the best! They are always so understanding and answer all our post surgery questions and concerns.
SSO CGCAHPS Survey

02/18/2020

The service I received was great.
SSO CGCAHPS Survey

02/11/2020

Good experience I asked to be put on a cancellation list for a knee replacement.I have family home from Germany in June.I was given June date. Tracy was able to give me a march 25 appt. I appreciate the earlier date!
SSO CGCAHPS Survey

02/10/2020

*Bernie is awesome!
SSO CGCAHPS Survey

02/10/2020

I have been seeing this provider and Dr Marchetti at this office for some time. They are both terrific and easy to deal with and always address all pertinent questions and issues.
SSO CGCAHPS Survey

01/11/2020

The office couldn't have been any nicer.
SSO CGCAHPS Survey

11/17/2019

*Bernie is great!
SSO CGCAHPS Survey

11/04/2019

recent visit was pre op - most questions did not apply
SSO CGCAHPS Survey

10/26/2019

I had a great experience as usual.
SSO CGCAHPS Survey

10/26/2019

I really feel confident about the medical professional at SS Orthopedics, the wait time can be rather lengthy, that would be my only concern.
SSO CGCAHPS Survey

10/23/2019

Just the wait time.
SSO CGCAHPS Survey

10/19/2019

Bernie is awesome !
SSO CGCAHPS Survey

10/17/2019

good experience
SSO CGCAHPS Survey

10/12/2019

very good experience very friendly and professional staff
SSO CGCAHPS Survey

08/22/2019

great place again
Southshore - PG Survey

08/17/2019

the provider was very friendly, explained all the things that I have to do and what not to do.Moreover the provider and the nurse helped me to fill the disability parking form from RMVthank you guys.
Southshore - PG Survey

08/13/2019

very nice professional explained everything and I never felt rushed
Southshore - PG Survey

08/05/2019

had a wonderful experience. he spent time going over everything with my daughter & was extremely thorough. I was very impressed with his knowledge & energy.
Southshore - PG Survey

07/30/2019

Bernard K, PA. was very professional and extremely courteous. Gave me the time to ask questions and was in depth with his answers. As an RN, I understood all that was discussed. He is a GREAT ASSET to the company!!
Southshore - PG Survey

07/30/2019

Bernie took time not only to explain my condition but to discuss my options in detail. I was leaving for Europe within the week and either he or Dr ________ or both, made sure that I was fitted in for an appt for a live X-ray injection even when originally there was no availability before my trip. I am extremely grateful.
Southshore - PG Survey

07/29/2019

same
Southshore - PG Survey

07/29/2019

Very good experience.
Southshore - PG Survey

07/26/2019

He was good. He kept on talking and showing me and explaining about the different stages of loss of bone.
Southshore - PG Survey

07/23/2019

I would recommend this PA
Southshore - PG Survey

07/20/2019

Bernie was excellent at explaining my injury and the possible treatments
Southshore - PG Survey

07/15/2019

I was very pleased with the amount of time spent with me and completely understood my D/C plan and follow up care
Southshore - PG Survey

07/13/2019

very good
Southshore - PG Survey

07/09/2019

BERNIE IS VERY PERSONABLE AND PROFESSIONAL AND HE REALLY KNOWS HIS STUFF AND MAKES YOU FEEL CONFIDENT IN HIM. HE ALWAYS ANSWERS MY QUESTIONS AND LISTENS TO ME ALSO. I THINK HE'S A FANTASTIC PHYSICIAN!!!
Southshore - PG Survey

07/09/2019

Mr Hendriksen was very thorough and, in particular, used language regarding my knee problem that was easy to understand. I left feeling I had a better grasp on the issues surrounding the pain and discomfort I had been experiencing.
Southshore - PG Survey

07/08/2019

As I mentioned earlier... Bernie was was excellent with my concerns.
Southshore - PG Survey

07/01/2019

the PA was extremely professional, courteous and had great bedside manor.
Southshore - PG Survey

07/01/2019

good
Southshore - PG Survey

05/09/2019

Fully explained all aspects of my issues. Very well qualified.
Southshore - PG Survey

05/02/2019

PA reccmmended various treatments and allowed me to make a decision as to what was best for me.
Southshore - PG Survey

04/22/2019

everything was explained well verbally and visually on the screen and my wife's questions were answered good. so we started the treatment schedule in motion.
Southshore - PG Survey

Education and Training

Master of Science in Physician Assistant Studies
MA College of Pharmacy & Health Sciences
Boston, MA

Bachelor of Science in Health Sciences
MA College of Pharmacy & Health Sciences
Boston, MA

Bachelor of Science in Business Administration
Northeastern University
Boston, MA

Certifications

Massachusetts Licensed Physician Assistant
National Commission on Certification of Physician Assistants