Dana M. Hotchkiss, PA-C

Meet Dana, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.8 out of 5 (262 Ratings, 126 Comments)
Global
4.9/5
Physician Communication Quality
5/5
Office Staff Quality
4.9/5
Access to Care 3 month
4.8/5
Care Coordination
4.4/5

Recent Comments

07/10/2021

Dana is great on explanation of procedures and expectations
SSO CGCAHPS Survey

07/06/2021

DANA IS SUPERB !!!
SSO CGCAHPS Survey

07/01/2021

Always had a good experience with *Dana -
SSO CGCAHPS Survey

06/28/2021

I have seen *Dana Fanning several times in the course of 3 years. She is always very courteous, professional and helpful with my treatments. She was at the hospital when I had my knee replaced on 9/21/20. I was glad to see her calming presence right before I went in for surgery. She is a very good asset to South Shore Orthopedics and *Dr. Ayers!
SSO CGCAHPS Survey

06/26/2021

very good service and all answers I ask it was unseeing. Thank you
SSO CGCAHPS Survey

06/22/2021

Dana was exceptional as always!!!
SSO CGCAHPS Survey

06/15/2021

I've seen Dana multiple times over multiple years for different issues. She is always pleasant, kind and knowledgeable about my particular reason for being there. I always feel confident about the care and advice she gives.
SSO CGCAHPS Survey

05/28/2021

Always a good experience
SSO CGCAHPS Survey

05/25/2021

during this visit I received a steroid injection for my knee and it has been very effective thus far in reducing my pain level.
SSO CGCAHPS Survey

05/20/2021

Dana is awesome, she is very thorough and knows her job. She is very professional and such an asset to Dr Ayers team.
SSO CGCAHPS Survey

05/18/2021

Dana as well as Dr. Ayers have been an excellent team in the last 4 years that I have seen them. Anytime I have had any problems that come up they work fast and effectively helping to get to the bottom of the discomfort. Right away an MRI was ordered and as soon as the approval came in I was called about scheduling within minutes.
SSO CGCAHPS Survey

05/18/2021

I have been a patient at SS Orthopedics for several years and ALWAYS had excellent care and a good experience.
SSO CGCAHPS Survey

05/18/2021

I needed an injection in my knee
SSO CGCAHPS Survey

05/18/2021

Dana is always professional listens carefully to concerns and answers all concerns
SSO CGCAHPS Survey

05/17/2021

Dana is always pleasant and knowledgeable.
SSO CGCAHPS Survey

05/03/2021

Always get excellent care.
SSO CGCAHPS Survey

04/25/2021

I have had Dana most times. As I try and get Her. Shes the best with giving the shot and does explain it to you. And takes time if I have questions about health care. She's one of A kind. Excellent
SSO CGCAHPS Survey

04/20/2021

Dana is wonderful to work with during my visits. I highly recommend her.
SSO CGCAHPS Survey

04/20/2021

*Dana Fanning and all the staff were professional, thorough, courteous and helpful answering all questions.
SSO CGCAHPS Survey

04/17/2021

Excellent
SSO CGCAHPS Survey

04/17/2021

I very much like Dana. She is personable, kind, helpful. This was for a preop visit before upcoming arthroscopy.
SSO CGCAHPS Survey

04/16/2021

Always happy with Dana and Dr. Ayers. I was a patient od Fred Ayers and have been a patient for over 35 years. I wouldn't be a patient for that long if I didn't appreciate the people and the care,
SSO CGCAHPS Survey

04/15/2021

Dana Fanning is exceptional . Thorough , caring , professional .
SSO CGCAHPS Survey

04/13/2021

Dana came into the examining room promptly, we chatted about my ortho issue, she showed me my most recent X-ray and explained the reason for the knee pain and asked if I had questions.
SSO CGCAHPS Survey

04/12/2021

Always get excellent care
SSO CGCAHPS Survey

04/12/2021

Dana was extremely professional and put me at ease
SSO CGCAHPS Survey

04/11/2021

X-ray and blood lab took more time than is usual....probably a combination of COVID protocols and after weekend troubles...SSOrtho is very organized and patient oriented
SSO CGCAHPS Survey

03/31/2021

*Dana was very sweet and caring.
SSO CGCAHPS Survey

03/30/2021

I've been seeing PA Dana Fanning for 3 years and she is a credit to your organization. Not only is she sharp with the clinician side, but she is also a caring individual and a good person.
SSO CGCAHPS Survey

03/30/2021

Dana is fantastic
SSO CGCAHPS Survey

03/30/2021

Dana is very well informed, Is quick, efficient, and precise. I have and will continue to recommend her.
SSO CGCAHPS Survey

03/23/2021

always explains what is going to happen and what to do after
SSO CGCAHPS Survey

03/23/2021

Excellent.
SSO CGCAHPS Survey

03/23/2021

excellent
SSO CGCAHPS Survey

03/22/2021

Dana is the best! Great personality, Knowledgeable
SSO CGCAHPS Survey

03/20/2021

called for a routine visit and was seen the same day. Dan's was caring and informative as always
SSO CGCAHPS Survey

03/17/2021

I have always had a good experience at SS Orthopedics. Very fond of *Dana.
SSO CGCAHPS Survey

03/17/2021

I have always had a professional thorough visit with Dana & very good care.
SSO CGCAHPS Survey

03/16/2021

Dana Fanning is a peach......I have known her for a number of years now, and she is always so kind and compassionate. I enjoy our friendly conversations.She always makes me feel relaxed and comfortable during our appointments.
SSO CGCAHPS Survey

03/16/2021

Excellent orthopedic care!
SSO CGCAHPS Survey

03/15/2021

I think Dana Fanning is an exceptional healthcare provider, thorough, extremely knowledgeable and very caring.
SSO CGCAHPS Survey

03/15/2021

*Dana was very professional and very knowledgeable.
SSO CGCAHPS Survey

03/09/2021

*Dana Fanning was extremely helpful in addressing what I could and could not do regarding my knee replacement.
SSO CGCAHPS Survey

03/09/2021

Dana is wonderful
SSO CGCAHPS Survey

03/09/2021

Hoping to continue with excellent care
SSO CGCAHPS Survey

03/08/2021

health care workers and staff have been over the top! professional, caring,kind and helpful!
SSO CGCAHPS Survey

03/04/2021

One of the best ortho appointments I've ever had.
SSO CGCAHPS Survey

03/02/2021

the visit was all good!
SSO CGCAHPS Survey

02/27/2021

I always have a very good experience with Dana . she is always curtious and listens to me and gives me good advice.
SSO CGCAHPS Survey

02/26/2021

Consistently attentive to my needs. Good quality advice & care.
SSO CGCAHPS Survey

02/24/2021

There's much ground to cover because I'm having knee replacement surgery. They've done a great job doing that with me.
SSO CGCAHPS Survey

02/23/2021

My appointment with *Dana Fanning was helpful & she called in *Dr. Ayers to speak with me also. They both recommended a steroid shot in my hip. It was very helpful.
SSO CGCAHPS Survey

02/19/2021

Dr. Ayers is the best. This is my second knee replacement. Everyone at the practice is outstanding. I usually see Deanna, and she is wonderful. Dana is excellent as well.I can not say enough about the medical tech people taking care of all the paperwork for my work and the state of Mass. The attention to detail is evident in everything and that is why I come here. Keep up the fantastic work. Everyone goesabov3 and beyond.
SSO CGCAHPS Survey

02/17/2021

nice place to go,staff very friendly
SSO CGCAHPS Survey

02/13/2021

met with Dana regarding knee injury. I've seen her several times and she is always professional, courteous, and caring about my health issues. Her approach to treatment options starts conservatively, which I prefer. Dana is an excellent health care provider and I would/and have recommended her to friends and family.
SSO CGCAHPS Survey

02/11/2021

*Dana is awesome. Discussed getting cortisone shot in knee - I agreed - Knee does not hurt anymore - Always listens - Checks with doctor if not sure. Everyone there is awesome!
SSO CGCAHPS Survey

02/09/2021

This was one of the most pleasant visits I've had with medical staff. The receptionist seemed to go out of her way to get me, a walk in, an appointment to help rectify my pain, and the PA was simply super.
SSO CGCAHPS Survey

02/09/2021

Ms. Fanning explained in detail the next step in my recovery,that is x-rays to be taken in the next visit.
SSO CGCAHPS Survey

02/08/2021

I have always had a great visit when coming to SSO. Everyone is so helpful and knowledgeable. They are very concerned about your health and welfare.
SSO CGCAHPS Survey

02/04/2021

Very good experience.
SSO CGCAHPS Survey

02/02/2021

Never disappointed with the visit.
SSO CGCAHPS Survey

01/21/2021

This visit with this provider was a pot op review after full knee replacement.
SSO CGCAHPS Survey

01/20/2021

Good experience.
SSO CGCAHPS Survey

01/19/2021

Dana was wonderful!
SSO CGCAHPS Survey

01/19/2021

very satisfied with the services
SSO CGCAHPS Survey

01/19/2021

As usual all staff and professionals treated me with the utmost respect and concern for my personal wellbeing
SSO CGCAHPS Survey

01/18/2021

Dana is wonderful!
SSO CGCAHPS Survey

01/16/2021

I was extremely pleased with , PA, Dana Fanning. I was unable to see Dr Ayers for my final check up but after seeing Dana, I was extremely pleased with my visit. I would not hesitate to be in her care. Thank you !
SSO CGCAHPS Survey

01/15/2021

Came in to schedule hip replacement - Both hips. I had right hip done 11/23/2020 & on the list when surgeries can be done again for left hip.
SSO CGCAHPS Survey

01/13/2021

experience was great Dana always gives me all the information I need
SSO CGCAHPS Survey

01/12/2021

Dana, XRay technicians and all the staff listen to concerns and always have an upbeat attitude. They show care and compassion and provide excellent solutions. I always leave SS Orthopedics feeling better!
SSO CGCAHPS Survey

01/11/2021

I was so pleased to be giving the appt. so fast. I needed a Cortisone shot in my left knee.
SSO CGCAHPS Survey

01/09/2021

Visit was good experience. Most of the problem had mitigated. We discussed the proactive ways of dealing with future potential problems.
SSO CGCAHPS Survey

01/07/2021

*DANA is thorough, thoughtful and always helpful. She's listens to questions & offers answers & advice. The office is usually prompt & responsive.
SSO CGCAHPS Survey

01/06/2021

I have been seeing *Dana every 6-8 months for about 9 years. She has a great personality and is very knowledgeable. I could not ask for better care.
SSO CGCAHPS Survey

01/05/2021

Everyone was friendly, efficient, professional. Vere timely care. I will return again if necessary.
SSO CGCAHPS Survey

01/05/2021

good
SSO CGCAHPS Survey

01/04/2021

My xrays were present and explained. The medication was administered without pain
SSO CGCAHPS Survey

12/26/2020

Great service and great information
SSO CGCAHPS Survey

12/22/2020

south shore orthopedic is always excellent. on time and very through
SSO CGCAHPS Survey

12/22/2020

*Dana was great and very coved aware - I can not say the same about the reception area and the X-ray area they were over crowded and no one was washing down chairs when people left them.
SSO CGCAHPS Survey

12/22/2020

excellent X-ray service
SSO CGCAHPS Survey

12/02/2020

*Dana is very kind and helpful!
SSO CGCAHPS Survey

11/30/2020

Everyone at South Shore Orthopedics was so helpful. Both at the office and after surgery they were wonderful.
SSO CGCAHPS Survey

11/24/2020

Dana was very professional and even called Dr. Ayers in to talk and explain my procedure.
SSO CGCAHPS Survey

11/24/2020

*Dana stayed in touch with me via text she took a personal interest in my case.
SSO CGCAHPS Survey

11/24/2020

Dana is an excellent provider and a great asset to the practice
SSO CGCAHPS Survey

11/23/2020

Dana is professional and always willing to address your concerns. She is truly an asset to your organization.
SSO CGCAHPS Survey

11/23/2020

All experience with this provider have embodied the principals of patient/family centered care to the highest level.
SSO CGCAHPS Survey

11/23/2020

Good.
SSO CGCAHPS Survey

11/22/2020

The services during my visit were excellent which is why I continually return to So. Shore Orthopedics & Hospital instead of choosing Brocton Hospital which is closer.
SSO CGCAHPS Survey

11/22/2020

Dana has always treated me with respect & I feel good with each visits!!!!
SSO CGCAHPS Survey

11/21/2020

Dana was awesome as always!!!!
SSO CGCAHPS Survey

11/17/2020

I really like Dana. I had seen her four years ago. She explains things and listens.
SSO CGCAHPS Survey

11/16/2020

All. Good.
SSO CGCAHPS Survey

11/14/2020

office staff and doctor always courteous and knowledgeable
SSO CGCAHPS Survey

11/14/2020

well organized!! Dana a great professional!!
SSO CGCAHPS Survey

11/11/2020

Excellent service always
SSO CGCAHPS Survey

11/10/2020

I have been seeing Dana Fanning for about 4 years. She has always been great to deal with. Professional, caring and wonderfully positive. A credit to your practice.
SSO CGCAHPS Survey

11/10/2020

I was helped right away
SSO CGCAHPS Survey

11/10/2020

Dana is fantastic. she was very helpful getting me into PT a week earlier.
SSO CGCAHPS Survey

11/10/2020

Dana Fanning is one of my top fave care givers. She listens, is very down to earth, and connect with her very much. I appreciate and respect her time and professionalism. I wish more professionals took her lead. The staff and professionals at South Shore Orthopedics are all top notch. Thank you.
SSO CGCAHPS Survey

11/10/2020

Ms. Fanning was very articulate in explaining my situation and the proper way to handle it.
SSO CGCAHPS Survey

11/09/2020

everyone connected with this medical experience has been very knowledgeable, and professional.
SSO CGCAHPS Survey

11/09/2020

I am fortunate to have Dana & Dr. M. Ayers as my health care providers.
SSO CGCAHPS Survey

11/09/2020

Everyone I dealt with were fabulous
SSO CGCAHPS Survey

10/08/2020

I've had nothing but great interactions with all of the South Shore Ortho. personnel. I have visited several times in the last 2-3 years with ZERO complaints. All good!
SSO CGCAHPS Survey

10/02/2020

My visits with *Dana are always productive. She is kind, knowledgeable, compassionate, and listens attentively and caring.
SSO CGCAHPS Survey

09/23/2020

*Dana Fanning is wonderful. I've been seeing her for years and can't say enough about her knowledge, compassion, empathy, patience. She is truly the best.
SSO CGCAHPS Survey

09/22/2020

*Dana is kind, compassionate and knowledgeable. *Dana is *Dr. Ayers best asset.
SSO CGCAHPS Survey

09/17/2020

*Dana Fanning is the best. Very concerned in nature and *Roy walked me through a difficult time.
SSO CGCAHPS Survey

09/14/2020

Had hip replacement services rendered before during & after surgery were phenomenal.
SSO CGCAHPS Survey

09/07/2020

Excellent care!
SSO CGCAHPS Survey

09/05/2020

Great experience. Dana was clear, upbeat, and thorough.
SSO CGCAHPS Survey

09/01/2020

it was a great experience!
SSO CGCAHPS Survey

08/31/2020

going back to first question. To clearify...... I see Dr Michael Ayers and Dana works on his team. So I also see her. Dana is so pleasant. She explains everything that is being done. She answers all my questions and never rushes me out the door.
SSO CGCAHPS Survey

08/31/2020

Always a pleasure being seen by Dana Fanning. She is always pleasant, puts you at ease, and provides exceptional care. Never feel rushed and always provided with answers to my questions.
SSO CGCAHPS Survey

08/31/2020

I have always had great care with everyone here
SSO CGCAHPS Survey

08/28/2020

When sent to the lab across the hall I was disappointed to see the receptionist wearing a mask that did not cover her nose. It was just across her mouth
SSO CGCAHPS Survey

08/25/2020

I was very pleased at the waiting room set up due to COVID-19. I felt very comfortable as I have COPD & was concerned.
SSO CGCAHPS Survey

08/18/2020

Very good service.
SSO CGCAHPS Survey

08/12/2020

Always a positive experience with Dana...she's the reason I go to South Shore Ortho...has even called in the evening to respond to my calls or questions...above and beyond.
SSO CGCAHPS Survey

08/11/2020

I trust Dana's deceisions regards my treatment implicitly. She is very professional.
SSO CGCAHPS Survey

08/11/2020

*Dana has been very empathetic she works with me and is very helpful I am grateful that she works with *Dr. Ayers.
SSO CGCAHPS Survey

08/11/2020

Always an excellent experience In your practice. Dana provides the human and professional touch a patient should receive.
SSO CGCAHPS Survey

08/08/2020

Dana is Excellent in every way!
SSO CGCAHPS Survey

Education and Training

Master of Science in Physician Assistant Studies
Northeastern University
Boston, MA

Master of Science in Physical Therapy
Boston University’s Sargent College of Allied Health and Rehabilitation Services
Boston, MA

Bachelor of Science in Health Sciences
Boston University’s Sargent College of Allied Health and Rehabilitation Services
Boston, MA

Certifications

Massachusetts Licensed Physician Assistant
National Commission on Certification of Physician Assistants
Massachusetts Licensed Physical Therapist