Dana M. Hotchkiss, PA-C

Meet Dana, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.8 out of 5 (168 Ratings, 87 Comments)
Global
4.6/5
Physician Communication Quality
4.9/5
Office Staff Quality
4.8/5
Access to Care 3 month
4.8/5
Care Coordination
4.4/5

Recent Comments

06/16/2020

Dana is wonderful I truly appreciate her excellent care.
SSO CGCAHPS Survey

06/14/2020

Dana is always responsive to my issues.
SSO CGCAHPS Survey

06/13/2020

A great visit with Dana. She is very professional and personable and answers all my questions!
SSO CGCAHPS Survey

06/13/2020

Excellent
SSO CGCAHPS Survey

06/09/2020

Dana always gives me excellent care & understanding
SSO CGCAHPS Survey

06/09/2020

I was very impressed how organized everything was. I didn't have to wait long. I was very happy with the care that I received from Dana & would definitely recommend her.
SSO CGCAHPS Survey

06/08/2020

Dana was excellent and all my questions were answered.
SSO CGCAHPS Survey

06/08/2020

everyone was very careful due to covid19. I felt very comfortable.
SSO CGCAHPS Survey

06/08/2020

I received answers to all my questions I had about my upcoming Hip Replacement Surgery, and got clear instructions on all the procedures I should follow.
SSO CGCAHPS Survey

06/04/2020

*Dana is an excellent PA I have reservations about *Dr. Ayers' people skills; therefore, I've sought a second opinion and am discontinuing my relationship with him.
SSO CGCAHPS Survey

05/22/2020

I am so comfortable. Tell *Dana, please, it worked so far.
SSO CGCAHPS Survey

05/12/2020

As always, I received great care from Dana. Having recently undergone two joint replacements, I have complete confidence in her advice regarding my multiple orthopedic issues.
SSO CGCAHPS Survey

05/11/2020

Dana Fanning was professional and caring as always
SSO CGCAHPS Survey

05/11/2020

excellent! Right now I am with out any discomfort. thank you
SSO CGCAHPS Survey

05/07/2020

I have always received excellent care at South Shore Orthopedics! *Dana is very familiar with my injuries, my goals and my concerns.
SSO CGCAHPS Survey

05/06/2020

My experience with *Dana has been extremely professional and very helpful. She listens and is very caring. I think very highly of her!
SSO CGCAHPS Survey

04/23/2020

_____ orthopedic cortisone shot and removal of fluid from knee.
SSO CGCAHPS Survey

04/18/2020

Excellent experience. I was taken on time, staff was courteous
SSO CGCAHPS Survey

03/30/2020

fantastic had temp taken before entering waiting room felt everyone was doing all they could to keep everyone safe and loved Dana made me feel comfortable and explained everything beautifully
SSO CGCAHPS Survey

03/26/2020

*Dana was "awesome" as always!
SSO CGCAHPS Survey

03/24/2020

awesome place doctors and nurses
SSO CGCAHPS Survey

03/23/2020

*Dana Fanning is wonderful. She is thorough & warm. She takes plenty of time with me and always makes me feel good. She is gentle, reassuring & I'm happy to have her on my team.
SSO CGCAHPS Survey

03/18/2020

The appts. I have had here have always been prompt and efficient. Excellent care here!!
SSO CGCAHPS Survey

03/18/2020

Except for the wait time everything was excellent.
SSO CGCAHPS Survey

03/15/2020

Dana Fanning is a wonderful assistant to Dr. Ayers....She is always so pleasant to talk to, and eases my mind while in her presence. I actually look forward to our visits. We chat about family and life etc....She's attentive and answers all my questions with great knowledge....
SSO CGCAHPS Survey

03/14/2020

I was glad to be given an appointment the same day I called. All my interactions with staff from beginning to end of my visit were warm and positive. I was very satisfied with the advice and information I received from Dana, the PA who attended to me.
SSO CGCAHPS Survey

03/14/2020

she is great, excellent
SSO CGCAHPS Survey

03/10/2020

Always very happy with my care and visits at S.S.Ortho. Dana Fanning is a joy to have for a provider and I've been seeing The Ayers for almost 45 years.
SSO CGCAHPS Survey

03/07/2020

Dana is a wonderful physicians assistant and an asset to your practice. She always listens and answers any questions I have. She does what is needed efficiently and is always professional and very pleasant. I enjoy my time with her!
SSO CGCAHPS Survey

03/04/2020

Always an excellent experience
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03/03/2020

all great!
SSO CGCAHPS Survey

02/28/2020

I was happy with the service I received.
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02/26/2020

Dana Fanning very kind and knowledgeable.
SSO CGCAHPS Survey

02/26/2020

great service always.
SSO CGCAHPS Survey

02/25/2020

always excellent service when I go to your office
SSO CGCAHPS Survey

02/25/2020

Dana was excellent as always!!!
SSO CGCAHPS Survey

02/25/2020

it was a very good experience!
SSO CGCAHPS Survey

02/23/2020

very happy with the doctors and staff at this facility. each are professional and caring.
SSO CGCAHPS Survey

02/22/2020

Dana is amazingly compassionate, accomodating and insightful -- all health care professionals could learn from her -- you are lucky to have her
SSO CGCAHPS Survey

02/20/2020

*Dana is always friendly & courteous - and willing answer any of the questions I have to ask.
SSO CGCAHPS Survey

02/19/2020

Everyone was very professional. The office was extremely busy with a wide variety of patients; old, young, wheelchairs. The provider took their time with all patients for appointments.
SSO CGCAHPS Survey

02/19/2020

I always like seeing *Dana. She is thorough and a very caring person!
SSO CGCAHPS Survey

02/19/2020

I have found Dana Fanning, PA to be an excellent professional. She is thorough even to the point of telling this patient that she had already shown the new x-ray to other doctors for their insight (which I appreciated.)
SSO CGCAHPS Survey

02/17/2020

The whole experience was excellent the office scheduled my appointment immediately. Upon arriving I went immediately to get an X-ray - *Dana saw me immediately & we read the X-ray together.
SSO CGCAHPS Survey

02/16/2020

Dana is AWESOME , comfortable to visit.
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02/15/2020

I had a hip replacement by Dr.Ayers I have complete confidence in he and Dana.
SSO CGCAHPS Survey

02/12/2020

A good experience with all.
SSO CGCAHPS Survey

02/11/2020

Dana is always attentive to my concerns and comprehensive in her responses. She discusses potential choices to remedy problems in a dialogue with me which I appreciate. This then allows me to make informed decisions regarding my care. She is a skilled provider and I have great trust in her recommendations.
SSO CGCAHPS Survey

02/10/2020

great experience
SSO CGCAHPS Survey

02/08/2020

excellent care provided by SS Orthopedics. Dana is terrific.
SSO CGCAHPS Survey

02/06/2020

Dana is always a professional and is willing to listen to my physical problems and needs. I recommend her and Dr Michael Ayers to my family and friends who may have any Orthopedic needs.
SSO CGCAHPS Survey

02/04/2020

Have had excellent care and would recommend to anyone in need and did. My daughter broke her leg and I convinced her to go here.
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02/04/2020

I always have a good experience with Dr. Ayers' himself and his staff.
SSO CGCAHPS Survey

02/03/2020

I always like seeing Dana. She takes the time to address my concerns and is very knowledgeable and caring.
SSO CGCAHPS Survey

02/03/2020

Dana is a great asset to your practice she complements Dr Ayers great care with ease
SSO CGCAHPS Survey

01/28/2020

Had pre-surgery replacement class, followed lab work, followed by medication check with another person, followed by meeting with Dana Fanning, followed by knee X'Ray. Did not anticipate this many meetings. Therefore, time spent was much longer than expected. Obviously, there was wait time between each meeting. However, everyone was first rate and very helpful and professional.
SSO CGCAHPS Survey

01/28/2020

Every time I visit the office I have to give them my credit card. I thought once they had it on file I didn't need to give them the same card for every visit.
SSO CGCAHPS Survey

01/28/2020

Dana was, as usual, very competent, friendly and caring
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01/27/2020

Dana is an AMAZING PA , this practice is extremely lucky to have her!!!!
SSO CGCAHPS Survey

11/24/2019

*Dana is always treating me like I was her own father. Treatment and care wonderful.
SSO CGCAHPS Survey

11/09/2019

poorly designed survey. some of the questions were not applicable yet didn't offer that as a reply. Dana was excellent. I would recommend her highly.
SSO CGCAHPS Survey

11/08/2019

Excellent visit!
SSO CGCAHPS Survey

11/04/2019

exceptional experience with an incredible staff
SSO CGCAHPS Survey

10/30/2019

Dana Fanning is an excellent health care provider.
SSO CGCAHPS Survey

10/29/2019

I saw Dana Fanning for a pre-operative exam for hip surgery to be performed November 11th by Dr. Ayers. I found Dana to be very professional, personable, and above all, helpful. Knowing I'll be in such caring, capable hands has helped to put mind at ease.
SSO CGCAHPS Survey

10/29/2019

Dana was excellent!
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10/26/2019

I was pleasantly surprised.
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10/25/2019

I did not feel listened to by the nurse who came in before *Dana -
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10/25/2019

We know *Dana from 10 yrs. ago following knee surgery. She is a compassionate professional who takes time to listen and explains things clearly.
SSO CGCAHPS Survey

10/22/2019

I did not get lab results because the test was done yesterday and were for upcoming surgery. The provider did a great job. I've been to this group before and I've been pleased with the speed in which they address your issue and with the medical services they have provided for me, and for my wife. They're top notch.
SSO CGCAHPS Survey

10/21/2019

Dr Ayers & Dana make a great team !
SSO CGCAHPS Survey

10/21/2019

Very happy with the appointment being on time!
SSO CGCAHPS Survey

10/19/2019

Great all roumd experience and would definitely reccomend to a family member and will definitely call in future after this problem is solved if i am ever in need of orthopedic services again .
SSO CGCAHPS Survey

10/12/2019

I have seen Dana post knee surgery w/Dr. Ayers--years ago now. I get cortisone injection in rt knee every 4 months; helps a lot. Dana keeps need for eventual replacement surgery up front but not pressuring. Saw her this time for shoulder/hand issues. She gave me her best read, referred me to Dr. M Daly. Appt w/him 2 days later. Equally positive.
SSO CGCAHPS Survey

10/03/2019

I answered questions as I was present for my mother's visit the entire time.
SSO CGCAHPS Survey

08/24/2019

Dana was excellent!
Southshore - PG Survey

08/20/2019

wish the xrays of my actual toe - not just the foot it was hard for the HCP to see the detail of the toe where the issue is because the xray was of my foot not the toes specifically
Southshore - PG Survey

08/08/2019

Excellent care provider recommend highly.
Southshore - PG Survey

08/06/2019

Dana Fanning was excellent. She did an exam of my injuries, referred to the x-rays, and went back and forth like that so that she was sure nothing was overlooked.
Southshore - PG Survey

07/23/2019

Have already recommended o a friend.
Southshore - PG Survey

Education and Training

Master of Science in Physician Assistant Studies
Northeastern University
Boston, MA

Master of Science in Physical Therapy
Boston University’s Sargent College of Allied Health and Rehabilitation Services
Boston, MA

Bachelor of Science in Health Sciences
Boston University’s Sargent College of Allied Health and Rehabilitation Services
Boston, MA

Certifications

Massachusetts Licensed Physician Assistant
National Commission on Certification of Physician Assistants
Massachusetts Licensed Physical Therapist