Dana M. Hotchkiss, PA-C

Meet Dana, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.8 out of 5 (230 Ratings, 126 Comments)
Global
5/5
Physician Communication Quality
5/5
Office Staff Quality
4.9/5
Access to Care 3 month
4.8/5
Care Coordination
4.4/5

Recent Comments

02/19/2021

Dr. Ayers is the best. This is my second knee replacement. Everyone at the practice is outstanding. I usually see Deanna, and she is wonderful. Dana is excellent as well.I can not say enough about the medical tech people taking care of all the paperwork for my work and the state of Mass. The attention to detail is evident in everything and that is why I come here. Keep up the fantastic work. Everyone goesabov3 and beyond.
SSO CGCAHPS Survey

02/17/2021

nice place to go,staff very friendly
SSO CGCAHPS Survey

02/13/2021

met with Dana regarding knee injury. I've seen her several times and she is always professional, courteous, and caring about my health issues. Her approach to treatment options starts conservatively, which I prefer. Dana is an excellent health care provider and I would/and have recommended her to friends and family.
SSO CGCAHPS Survey

02/11/2021

*Dana is awesome. Discussed getting cortisone shot in knee - I agreed - Knee does not hurt anymore - Always listens - Checks with doctor if not sure. Everyone there is awesome!
SSO CGCAHPS Survey

02/09/2021

This was one of the most pleasant visits I've had with medical staff. The receptionist seemed to go out of her way to get me, a walk in, an appointment to help rectify my pain, and the PA was simply super.
SSO CGCAHPS Survey

02/09/2021

Ms. Fanning explained in detail the next step in my recovery,that is x-rays to be taken in the next visit.
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02/08/2021

I have always had a great visit when coming to SSO. Everyone is so helpful and knowledgeable. They are very concerned about your health and welfare.
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02/04/2021

Very good experience.
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02/02/2021

Never disappointed with the visit.
SSO CGCAHPS Survey

01/21/2021

This visit with this provider was a pot op review after full knee replacement.
SSO CGCAHPS Survey

01/20/2021

Good experience.
SSO CGCAHPS Survey

01/19/2021

Dana was wonderful!
SSO CGCAHPS Survey

01/19/2021

very satisfied with the services
SSO CGCAHPS Survey

01/19/2021

As usual all staff and professionals treated me with the utmost respect and concern for my personal wellbeing
SSO CGCAHPS Survey

01/18/2021

Dana is wonderful!
SSO CGCAHPS Survey

01/16/2021

I was extremely pleased with , PA, Dana Fanning. I was unable to see Dr Ayers for my final check up but after seeing Dana, I was extremely pleased with my visit. I would not hesitate to be in her care. Thank you !
SSO CGCAHPS Survey

01/15/2021

Came in to schedule hip replacement - Both hips. I had right hip done 11/23/2020 & on the list when surgeries can be done again for left hip.
SSO CGCAHPS Survey

01/13/2021

experience was great Dana always gives me all the information I need
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01/12/2021

Dana, XRay technicians and all the staff listen to concerns and always have an upbeat attitude. They show care and compassion and provide excellent solutions. I always leave SS Orthopedics feeling better!
SSO CGCAHPS Survey

01/11/2021

I was so pleased to be giving the appt. so fast. I needed a Cortisone shot in my left knee.
SSO CGCAHPS Survey

01/09/2021

Visit was good experience. Most of the problem had mitigated. We discussed the proactive ways of dealing with future potential problems.
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01/07/2021

*DANA is thorough, thoughtful and always helpful. She's listens to questions & offers answers & advice. The office is usually prompt & responsive.
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01/06/2021

I have been seeing *Dana every 6-8 months for about 9 years. She has a great personality and is very knowledgeable. I could not ask for better care.
SSO CGCAHPS Survey

01/05/2021

Everyone was friendly, efficient, professional. Vere timely care. I will return again if necessary.
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01/05/2021

good
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01/04/2021

My xrays were present and explained. The medication was administered without pain
SSO CGCAHPS Survey

12/26/2020

Great service and great information
SSO CGCAHPS Survey

12/22/2020

south shore orthopedic is always excellent. on time and very through
SSO CGCAHPS Survey

12/22/2020

*Dana was great and very coved aware - I can not say the same about the reception area and the X-ray area they were over crowded and no one was washing down chairs when people left them.
SSO CGCAHPS Survey

12/22/2020

excellent X-ray service
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12/02/2020

*Dana is very kind and helpful!
SSO CGCAHPS Survey

11/30/2020

Everyone at South Shore Orthopedics was so helpful. Both at the office and after surgery they were wonderful.
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11/24/2020

Dana was very professional and even called Dr. Ayers in to talk and explain my procedure.
SSO CGCAHPS Survey

11/24/2020

*Dana stayed in touch with me via text she took a personal interest in my case.
SSO CGCAHPS Survey

11/24/2020

Dana is an excellent provider and a great asset to the practice
SSO CGCAHPS Survey

11/23/2020

Dana is professional and always willing to address your concerns. She is truly an asset to your organization.
SSO CGCAHPS Survey

11/23/2020

All experience with this provider have embodied the principals of patient/family centered care to the highest level.
SSO CGCAHPS Survey

11/23/2020

Good.
SSO CGCAHPS Survey

11/22/2020

The services during my visit were excellent which is why I continually return to So. Shore Orthopedics & Hospital instead of choosing Brocton Hospital which is closer.
SSO CGCAHPS Survey

11/22/2020

Dana has always treated me with respect & I feel good with each visits!!!!
SSO CGCAHPS Survey

11/21/2020

Dana was awesome as always!!!!
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11/17/2020

I really like Dana. I had seen her four years ago. She explains things and listens.
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11/16/2020

All. Good.
SSO CGCAHPS Survey

11/14/2020

office staff and doctor always courteous and knowledgeable
SSO CGCAHPS Survey

11/14/2020

well organized!! Dana a great professional!!
SSO CGCAHPS Survey

11/11/2020

Excellent service always
SSO CGCAHPS Survey

11/10/2020

I have been seeing Dana Fanning for about 4 years. She has always been great to deal with. Professional, caring and wonderfully positive. A credit to your practice.
SSO CGCAHPS Survey

11/10/2020

I was helped right away
SSO CGCAHPS Survey

11/10/2020

Dana is fantastic. she was very helpful getting me into PT a week earlier.
SSO CGCAHPS Survey

11/10/2020

Dana Fanning is one of my top fave care givers. She listens, is very down to earth, and connect with her very much. I appreciate and respect her time and professionalism. I wish more professionals took her lead. The staff and professionals at South Shore Orthopedics are all top notch. Thank you.
SSO CGCAHPS Survey

11/10/2020

Ms. Fanning was very articulate in explaining my situation and the proper way to handle it.
SSO CGCAHPS Survey

11/09/2020

everyone connected with this medical experience has been very knowledgeable, and professional.
SSO CGCAHPS Survey

11/09/2020

I am fortunate to have Dana & Dr. M. Ayers as my health care providers.
SSO CGCAHPS Survey

11/09/2020

Everyone I dealt with were fabulous
SSO CGCAHPS Survey

10/08/2020

I've had nothing but great interactions with all of the South Shore Ortho. personnel. I have visited several times in the last 2-3 years with ZERO complaints. All good!
SSO CGCAHPS Survey

10/02/2020

My visits with *Dana are always productive. She is kind, knowledgeable, compassionate, and listens attentively and caring.
SSO CGCAHPS Survey

09/23/2020

*Dana Fanning is wonderful. I've been seeing her for years and can't say enough about her knowledge, compassion, empathy, patience. She is truly the best.
SSO CGCAHPS Survey

09/22/2020

*Dana is kind, compassionate and knowledgeable. *Dana is *Dr. Ayers best asset.
SSO CGCAHPS Survey

09/17/2020

*Dana Fanning is the best. Very concerned in nature and *Roy walked me through a difficult time.
SSO CGCAHPS Survey

09/14/2020

Had hip replacement services rendered before during & after surgery were phenomenal.
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09/07/2020

Excellent care!
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09/05/2020

Great experience. Dana was clear, upbeat, and thorough.
SSO CGCAHPS Survey

09/01/2020

it was a great experience!
SSO CGCAHPS Survey

08/31/2020

going back to first question. To clearify...... I see Dr Michael Ayers and Dana works on his team. So I also see her. Dana is so pleasant. She explains everything that is being done. She answers all my questions and never rushes me out the door.
SSO CGCAHPS Survey

08/31/2020

Always a pleasure being seen by Dana Fanning. She is always pleasant, puts you at ease, and provides exceptional care. Never feel rushed and always provided with answers to my questions.
SSO CGCAHPS Survey

08/31/2020

I have always had great care with everyone here
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08/28/2020

When sent to the lab across the hall I was disappointed to see the receptionist wearing a mask that did not cover her nose. It was just across her mouth
SSO CGCAHPS Survey

08/25/2020

I was very pleased at the waiting room set up due to COVID-19. I felt very comfortable as I have COPD & was concerned.
SSO CGCAHPS Survey

08/18/2020

Very good service.
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08/12/2020

Always a positive experience with Dana...she's the reason I go to South Shore Ortho...has even called in the evening to respond to my calls or questions...above and beyond.
SSO CGCAHPS Survey

08/11/2020

I trust Dana's deceisions regards my treatment implicitly. She is very professional.
SSO CGCAHPS Survey

08/11/2020

*Dana has been very empathetic she works with me and is very helpful I am grateful that she works with *Dr. Ayers.
SSO CGCAHPS Survey

08/11/2020

Always an excellent experience In your practice. Dana provides the human and professional touch a patient should receive.
SSO CGCAHPS Survey

08/08/2020

Dana is Excellent in every way!
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07/29/2020

Find this PA to be thorough, respectful and an excellent communicator and listener. Always helps manage care & details w/all staff.
SSO CGCAHPS Survey

07/28/2020

great office flow, Dana is AWESOME !
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07/27/2020

having both hips replaced in 2 years I have seen Dana and Deanna on multiple occasions. they are always supportive and compassionate. I would recommend them to anyone. Dr Ayers is wonderful too. great team!!!!
SSO CGCAHPS Survey

07/24/2020

This office is the best. EVERYONE is helpful, pleasant.
SSO CGCAHPS Survey

07/23/2020

*Dana Fanning PA is wonderful - professional, informed, compassionate, highly skilled - an asset to So. Shore Orthopedics.
SSO CGCAHPS Survey

07/23/2020

*Dana Fanning is an outstanding, professional, kind listener and knowledgeable in her field.
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07/21/2020

this apt with D Fanning was for a second opinion. I should have come to her when my foot fracture happened 3 months ago!!!!
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07/20/2020

Very friendly informative and professional.
SSO CGCAHPS Survey

07/20/2020

Dana Fanning is a provider I look forward to seeing. she is professional and extremely knowledgeable. and she is well versed on my medical background. if she could be cloned, she should be!
SSO CGCAHPS Survey

07/18/2020

I have been seeing P.A. Dana Fanning 3 times a year for the past 5 years for knee injections. She has always been pleasant, thorough with her explanations and very easy to talk to. I would happily recommend her to anyone. She is a great asset to South Shore Orthopedics.
SSO CGCAHPS Survey

07/12/2020

Dana is very professional and also listens carefully. She is an asset to SSO.
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07/07/2020

Called back because of pain but was reassured and it did get better.
SSO CGCAHPS Survey

07/07/2020

*Dana Fanning was professional - Treated me with respect. Answered my questions about other types of treatment. As always a pleasant visit.
SSO CGCAHPS Survey

07/04/2020

It was decided to have a total hip replacement.l
SSO CGCAHPS Survey

06/30/2020

It's always a positive visit with Dana. She listens and explains everything that will happen during my visit and any further appointments that I would need.
SSO CGCAHPS Survey

06/29/2020

I have confidence in this provider and feel I am getting the appropriate guidance with my particular health issues.
SSO CGCAHPS Survey

06/23/2020

Dana is an excellent health care provider! Very patient and kind! Explains everything in detail.
SSO CGCAHPS Survey

06/22/2020

No additional comments.
SSO CGCAHPS Survey

06/20/2020

love Dana! my most favorite provider there! she is a gem!
SSO CGCAHPS Survey

06/19/2020

Excellent experience.
SSO CGCAHPS Survey

06/17/2020

Have always had a positive experience with Dr Ayers / Dana Fanning team
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06/16/2020

Dana is wonderful I truly appreciate her excellent care.
SSO CGCAHPS Survey

06/14/2020

Dana is always responsive to my issues.
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06/13/2020

A great visit with Dana. She is very professional and personable and answers all my questions!
SSO CGCAHPS Survey

06/13/2020

Excellent
SSO CGCAHPS Survey

06/09/2020

Dana always gives me excellent care & understanding
SSO CGCAHPS Survey

06/09/2020

I was very impressed how organized everything was. I didn't have to wait long. I was very happy with the care that I received from Dana & would definitely recommend her.
SSO CGCAHPS Survey

06/08/2020

Dana was excellent and all my questions were answered.
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06/08/2020

everyone was very careful due to covid19. I felt very comfortable.
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06/08/2020

I received answers to all my questions I had about my upcoming Hip Replacement Surgery, and got clear instructions on all the procedures I should follow.
SSO CGCAHPS Survey

06/04/2020

*Dana is an excellent PA I have reservations about *Dr. Ayers' people skills; therefore, I've sought a second opinion and am discontinuing my relationship with him.
SSO CGCAHPS Survey

05/22/2020

I am so comfortable. Tell *Dana, please, it worked so far.
SSO CGCAHPS Survey

05/12/2020

As always, I received great care from Dana. Having recently undergone two joint replacements, I have complete confidence in her advice regarding my multiple orthopedic issues.
SSO CGCAHPS Survey

05/11/2020

Dana Fanning was professional and caring as always
SSO CGCAHPS Survey

05/11/2020

excellent! Right now I am with out any discomfort. thank you
SSO CGCAHPS Survey

05/07/2020

I have always received excellent care at South Shore Orthopedics! *Dana is very familiar with my injuries, my goals and my concerns.
SSO CGCAHPS Survey

05/06/2020

My experience with *Dana has been extremely professional and very helpful. She listens and is very caring. I think very highly of her!
SSO CGCAHPS Survey

04/23/2020

_____ orthopedic cortisone shot and removal of fluid from knee.
SSO CGCAHPS Survey

04/18/2020

Excellent experience. I was taken on time, staff was courteous
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03/30/2020

fantastic had temp taken before entering waiting room felt everyone was doing all they could to keep everyone safe and loved Dana made me feel comfortable and explained everything beautifully
SSO CGCAHPS Survey

03/26/2020

*Dana was "awesome" as always!
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03/24/2020

awesome place doctors and nurses
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03/23/2020

*Dana Fanning is wonderful. She is thorough & warm. She takes plenty of time with me and always makes me feel good. She is gentle, reassuring & I'm happy to have her on my team.
SSO CGCAHPS Survey

03/18/2020

The appts. I have had here have always been prompt and efficient. Excellent care here!!
SSO CGCAHPS Survey

03/18/2020

Except for the wait time everything was excellent.
SSO CGCAHPS Survey

03/15/2020

Dana Fanning is a wonderful assistant to Dr. Ayers....She is always so pleasant to talk to, and eases my mind while in her presence. I actually look forward to our visits. We chat about family and life etc....She's attentive and answers all my questions with great knowledge....
SSO CGCAHPS Survey

03/14/2020

I was glad to be given an appointment the same day I called. All my interactions with staff from beginning to end of my visit were warm and positive. I was very satisfied with the advice and information I received from Dana, the PA who attended to me.
SSO CGCAHPS Survey

03/14/2020

she is great, excellent
SSO CGCAHPS Survey

03/10/2020

Always very happy with my care and visits at S.S.Ortho. Dana Fanning is a joy to have for a provider and I've been seeing The Ayers for almost 45 years.
SSO CGCAHPS Survey

03/07/2020

Dana is a wonderful physicians assistant and an asset to your practice. She always listens and answers any questions I have. She does what is needed efficiently and is always professional and very pleasant. I enjoy my time with her!
SSO CGCAHPS Survey

03/04/2020

Always an excellent experience
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03/03/2020

all great!
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Education and Training

Master of Science in Physician Assistant Studies
Northeastern University
Boston, MA

Master of Science in Physical Therapy
Boston University’s Sargent College of Allied Health and Rehabilitation Services
Boston, MA

Bachelor of Science in Health Sciences
Boston University’s Sargent College of Allied Health and Rehabilitation Services
Boston, MA

Certifications

Massachusetts Licensed Physician Assistant
National Commission on Certification of Physician Assistants
Massachusetts Licensed Physical Therapist