Dana M. Hotchkiss, PA-C

Meet Dana, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.8 out of 5 (202 Ratings, 115 Comments)
Access
4.9/5
Personal Issues
4.9/5
Nurse/Assistant
4.9/5
Overall Assessment
4.8/5
Moving through visit
4.2/5

Recent Comments

09/05/2020

Great experience. Dana was clear, upbeat, and thorough.
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09/01/2020

it was a great experience!
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08/31/2020

going back to first question. To clearify...... I see Dr Michael Ayers and Dana works on his team. So I also see her. Dana is so pleasant. She explains everything that is being done. She answers all my questions and never rushes me out the door.
SSO CGCAHPS Survey

08/31/2020

Always a pleasure being seen by Dana Fanning. She is always pleasant, puts you at ease, and provides exceptional care. Never feel rushed and always provided with answers to my questions.
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08/31/2020

I have always had great care with everyone here
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08/28/2020

When sent to the lab across the hall I was disappointed to see the receptionist wearing a mask that did not cover her nose. It was just across her mouth
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08/25/2020

I was very pleased at the waiting room set up due to COVID-19. I felt very comfortable as I have COPD & was concerned.
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08/18/2020

Very good service.
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08/12/2020

Always a positive experience with Dana...she's the reason I go to South Shore Ortho...has even called in the evening to respond to my calls or questions...above and beyond.
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08/11/2020

I trust Dana's deceisions regards my treatment implicitly. She is very professional.
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08/11/2020

*Dana has been very empathetic she works with me and is very helpful I am grateful that she works with *Dr. Ayers.
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08/11/2020

Always an excellent experience In your practice. Dana provides the human and professional touch a patient should receive.
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08/08/2020

Dana is Excellent in every way!
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07/29/2020

Find this PA to be thorough, respectful and an excellent communicator and listener. Always helps manage care & details w/all staff.
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07/28/2020

great office flow, Dana is AWESOME !
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07/27/2020

having both hips replaced in 2 years I have seen Dana and Deanna on multiple occasions. they are always supportive and compassionate. I would recommend them to anyone. Dr Ayers is wonderful too. great team!!!!
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07/24/2020

This office is the best. EVERYONE is helpful, pleasant.
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07/23/2020

*Dana Fanning PA is wonderful - professional, informed, compassionate, highly skilled - an asset to So. Shore Orthopedics.
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07/23/2020

*Dana Fanning is an outstanding, professional, kind listener and knowledgeable in her field.
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07/21/2020

this apt with D Fanning was for a second opinion. I should have come to her when my foot fracture happened 3 months ago!!!!
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07/20/2020

Very friendly informative and professional.
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07/20/2020

Dana Fanning is a provider I look forward to seeing. she is professional and extremely knowledgeable. and she is well versed on my medical background. if she could be cloned, she should be!
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07/18/2020

I have been seeing P.A. Dana Fanning 3 times a year for the past 5 years for knee injections. She has always been pleasant, thorough with her explanations and very easy to talk to. I would happily recommend her to anyone. She is a great asset to South Shore Orthopedics.
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07/12/2020

Dana is very professional and also listens carefully. She is an asset to SSO.
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07/07/2020

Called back because of pain but was reassured and it did get better.
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07/07/2020

*Dana Fanning was professional - Treated me with respect. Answered my questions about other types of treatment. As always a pleasant visit.
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07/04/2020

It was decided to have a total hip replacement.l
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06/30/2020

It's always a positive visit with Dana. She listens and explains everything that will happen during my visit and any further appointments that I would need.
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06/29/2020

I have confidence in this provider and feel I am getting the appropriate guidance with my particular health issues.
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06/23/2020

Dana is an excellent health care provider! Very patient and kind! Explains everything in detail.
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06/22/2020

No additional comments.
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06/20/2020

love Dana! my most favorite provider there! she is a gem!
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06/19/2020

Excellent experience.
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06/17/2020

Have always had a positive experience with Dr Ayers / Dana Fanning team
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06/16/2020

Dana is wonderful I truly appreciate her excellent care.
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06/14/2020

Dana is always responsive to my issues.
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06/13/2020

A great visit with Dana. She is very professional and personable and answers all my questions!
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06/13/2020

Excellent
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06/09/2020

Dana always gives me excellent care & understanding
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06/09/2020

I was very impressed how organized everything was. I didn't have to wait long. I was very happy with the care that I received from Dana & would definitely recommend her.
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06/08/2020

Dana was excellent and all my questions were answered.
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06/08/2020

everyone was very careful due to covid19. I felt very comfortable.
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06/08/2020

I received answers to all my questions I had about my upcoming Hip Replacement Surgery, and got clear instructions on all the procedures I should follow.
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06/04/2020

*Dana is an excellent PA I have reservations about *Dr. Ayers' people skills; therefore, I've sought a second opinion and am discontinuing my relationship with him.
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05/22/2020

I am so comfortable. Tell *Dana, please, it worked so far.
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05/12/2020

As always, I received great care from Dana. Having recently undergone two joint replacements, I have complete confidence in her advice regarding my multiple orthopedic issues.
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05/11/2020

Dana Fanning was professional and caring as always
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05/11/2020

excellent! Right now I am with out any discomfort. thank you
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05/07/2020

I have always received excellent care at South Shore Orthopedics! *Dana is very familiar with my injuries, my goals and my concerns.
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05/06/2020

My experience with *Dana has been extremely professional and very helpful. She listens and is very caring. I think very highly of her!
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04/23/2020

_____ orthopedic cortisone shot and removal of fluid from knee.
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04/18/2020

Excellent experience. I was taken on time, staff was courteous
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03/30/2020

fantastic had temp taken before entering waiting room felt everyone was doing all they could to keep everyone safe and loved Dana made me feel comfortable and explained everything beautifully
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03/26/2020

*Dana was "awesome" as always!
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03/24/2020

awesome place doctors and nurses
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03/23/2020

*Dana Fanning is wonderful. She is thorough & warm. She takes plenty of time with me and always makes me feel good. She is gentle, reassuring & I'm happy to have her on my team.
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03/18/2020

The appts. I have had here have always been prompt and efficient. Excellent care here!!
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03/18/2020

Except for the wait time everything was excellent.
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03/15/2020

Dana Fanning is a wonderful assistant to Dr. Ayers....She is always so pleasant to talk to, and eases my mind while in her presence. I actually look forward to our visits. We chat about family and life etc....She's attentive and answers all my questions with great knowledge....
SSO CGCAHPS Survey

03/14/2020

I was glad to be given an appointment the same day I called. All my interactions with staff from beginning to end of my visit were warm and positive. I was very satisfied with the advice and information I received from Dana, the PA who attended to me.
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03/14/2020

she is great, excellent
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03/10/2020

Always very happy with my care and visits at S.S.Ortho. Dana Fanning is a joy to have for a provider and I've been seeing The Ayers for almost 45 years.
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03/07/2020

Dana is a wonderful physicians assistant and an asset to your practice. She always listens and answers any questions I have. She does what is needed efficiently and is always professional and very pleasant. I enjoy my time with her!
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03/04/2020

Always an excellent experience
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03/03/2020

all great!
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02/28/2020

I was happy with the service I received.
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02/26/2020

Dana Fanning very kind and knowledgeable.
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02/26/2020

great service always.
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02/25/2020

always excellent service when I go to your office
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02/25/2020

Dana was excellent as always!!!
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02/25/2020

it was a very good experience!
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02/23/2020

very happy with the doctors and staff at this facility. each are professional and caring.
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02/22/2020

Dana is amazingly compassionate, accomodating and insightful -- all health care professionals could learn from her -- you are lucky to have her
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02/20/2020

*Dana is always friendly & courteous - and willing answer any of the questions I have to ask.
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02/19/2020

Everyone was very professional. The office was extremely busy with a wide variety of patients; old, young, wheelchairs. The provider took their time with all patients for appointments.
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02/19/2020

I always like seeing *Dana. She is thorough and a very caring person!
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02/19/2020

I have found Dana Fanning, PA to be an excellent professional. She is thorough even to the point of telling this patient that she had already shown the new x-ray to other doctors for their insight (which I appreciated.)
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02/17/2020

The whole experience was excellent the office scheduled my appointment immediately. Upon arriving I went immediately to get an X-ray - *Dana saw me immediately & we read the X-ray together.
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02/16/2020

Dana is AWESOME , comfortable to visit.
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02/15/2020

I had a hip replacement by Dr.Ayers I have complete confidence in he and Dana.
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02/12/2020

A good experience with all.
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02/11/2020

Dana is always attentive to my concerns and comprehensive in her responses. She discusses potential choices to remedy problems in a dialogue with me which I appreciate. This then allows me to make informed decisions regarding my care. She is a skilled provider and I have great trust in her recommendations.
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02/10/2020

great experience
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02/08/2020

excellent care provided by SS Orthopedics. Dana is terrific.
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02/06/2020

Dana is always a professional and is willing to listen to my physical problems and needs. I recommend her and Dr Michael Ayers to my family and friends who may have any Orthopedic needs.
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02/04/2020

Have had excellent care and would recommend to anyone in need and did. My daughter broke her leg and I convinced her to go here.
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02/04/2020

I always have a good experience with Dr. Ayers' himself and his staff.
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02/03/2020

I always like seeing Dana. She takes the time to address my concerns and is very knowledgeable and caring.
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02/03/2020

Dana is a great asset to your practice she complements Dr Ayers great care with ease
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01/28/2020

Had pre-surgery replacement class, followed lab work, followed by medication check with another person, followed by meeting with Dana Fanning, followed by knee X'Ray. Did not anticipate this many meetings. Therefore, time spent was much longer than expected. Obviously, there was wait time between each meeting. However, everyone was first rate and very helpful and professional.
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01/28/2020

Every time I visit the office I have to give them my credit card. I thought once they had it on file I didn't need to give them the same card for every visit.
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01/28/2020

Dana was, as usual, very competent, friendly and caring
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01/27/2020

Dana is an AMAZING PA , this practice is extremely lucky to have her!!!!
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11/24/2019

*Dana is always treating me like I was her own father. Treatment and care wonderful.
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11/09/2019

poorly designed survey. some of the questions were not applicable yet didn't offer that as a reply. Dana was excellent. I would recommend her highly.
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11/08/2019

Excellent visit!
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11/04/2019

exceptional experience with an incredible staff
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10/30/2019

Dana Fanning is an excellent health care provider.
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10/29/2019

I saw Dana Fanning for a pre-operative exam for hip surgery to be performed November 11th by Dr. Ayers. I found Dana to be very professional, personable, and above all, helpful. Knowing I'll be in such caring, capable hands has helped to put mind at ease.
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10/29/2019

Dana was excellent!
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10/26/2019

I was pleasantly surprised.
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10/25/2019

I did not feel listened to by the nurse who came in before *Dana -
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10/25/2019

We know *Dana from 10 yrs. ago following knee surgery. She is a compassionate professional who takes time to listen and explains things clearly.
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10/22/2019

I did not get lab results because the test was done yesterday and were for upcoming surgery. The provider did a great job. I've been to this group before and I've been pleased with the speed in which they address your issue and with the medical services they have provided for me, and for my wife. They're top notch.
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10/21/2019

Dr Ayers & Dana make a great team !
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10/21/2019

Very happy with the appointment being on time!
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10/19/2019

Great all roumd experience and would definitely reccomend to a family member and will definitely call in future after this problem is solved if i am ever in need of orthopedic services again .
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10/12/2019

I have seen Dana post knee surgery w/Dr. Ayers--years ago now. I get cortisone injection in rt knee every 4 months; helps a lot. Dana keeps need for eventual replacement surgery up front but not pressuring. Saw her this time for shoulder/hand issues. She gave me her best read, referred me to Dr. M Daly. Appt w/him 2 days later. Equally positive.
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10/03/2019

I answered questions as I was present for my mother's visit the entire time.
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Education and Training

Master of Science in Physician Assistant Studies
Northeastern University
Boston, MA

Master of Science in Physical Therapy
Boston University’s Sargent College of Allied Health and Rehabilitation Services
Boston, MA

Bachelor of Science in Health Sciences
Boston University’s Sargent College of Allied Health and Rehabilitation Services
Boston, MA

Certifications

Massachusetts Licensed Physician Assistant
National Commission on Certification of Physician Assistants
Massachusetts Licensed Physical Therapist